Strengthening the professional training of security guards

Strengthening the education and training of security guards in China is the objective of the long-term development of security industry, as well as the main aspiration for increasing thee professionalization of security services in the country. Only by improving the quality of security guards can the industry further mature, and leading companies grow their market position.

In recent years, some security companies have summarized, analyzed and studied the customer satisfaction surveys. From the survey of several items, the quality of security guards is the focus of customer feedback. Although the security industry has increased both pre-employment and on-the-job training of security personnel, the training and education work for low market companies is lagging behind those in leading market positions.

In order to further improve the overall quality of security guards and the quality of security services, across all industry segments, the security industry as whole should take corresponding measures to further improve security guards' education and business skills training by implementing harmonized “Standard Operating Procedures and Quality Standards of Security Services". In particular, strengthening the pre-employment training for new security guards is crucial to guaranteeing future success of the industry.

Improve the qualification certificate and rating system of security guards

Security service providers should actively discuss and publicize the advanced models and activities of the security standard operating procedures, so that more industry insiders, customers, and regulators can understand the activities of the security industry and lay the foundation for winning the support of the society as more security functions are privatized.

Security enterprises should vigorously promote the healthy development of the industry, constantly improve the overall quality of security service delivery, comprehensively deepen the scope of security services, enhancing the behavior and reputations of security guards in promoting social harmony.

Security enterprises should vigorously promote the healthy development of the industry